1. Keep a tight rein on your tongue
How you say something counts for far more than what you say.When confronted with a difficult situation, always say less than you think. Curbing your tongue in a stressful situation will be more likely to create fewer stressful situations because how you handle yourself in a crisis will give others confidence in you and in their ability to bring problems and issues to your attention.
2. Be careful what you promise to others
If you intend to make promises, you had better be prepared to keep them, no matter what the cost. The easiest way to lose the respect of others is by guaranteeing things that you are either unable or unwilling to deliver. When you tell someone that you intend to do something, it is your responsibility to see to it that you follow through. Others will note an irresponsible attitude and be wary of approaching you on any level in the future if you continually break your promises.
3. Be kind and encouraging to others
Never let an opportunity to show kindness or encouragement to others to pass you by. Praise good work, regardless of who did it. At the same time, when giving criticism, do it helpfully and gently, never spitefully. Show concern for another's feelings and well being. You will benefit greatly from even the smallest kindness shown.
4. Take an interest in other people
Learn about others' interests, their homes and families, and even their problems. When others are joyful, rejoice with them; when troubled or in mourning, be sympathetic. Let everyone with whom you have contact, no matter how humble, realize that you regard them as people of importance
5. Be cheerful
We all carry a load of some sort, and although the old saying "misery loves company" is still widely held up as truth, keep in mind that making others miserable is truly a disservice. Don't dwell on your minor aches and pains and small disappointments. Maintaining a cheerful attitude at all times will not only make others more comfortable in your presence, but you will feel better as well.
